Frequently Asked Questions

Who is Proposal Prep for?

Proposal Prep is for anyone and everyone who is planning to get engaged! Whether you want to get engaged ASAP or know it’s still a little way down the road, there’s no bad time to begin these discussions. If you and your partner are in love and know you want to spend your lives together, this box was created for you.

Do I have to send back the box or kit?

No! The box and kits are entirely yours to keep and refer back to at any time. Please note, all sales are final.

How should I broach the subject of using Proposal Prep if we haven’t talked much about engagement?

Great question! The good news is that if you haven’t talked much about engagement yet, Proposal Prep will definitely break the ice for you and your sweetheart. 

One option is to purchase the box on your own and present it to them once the box arrives. Option two is simply telling them you’d like to have a Proposal Prep date night. Tell them a little about what it would look like, and ask them what they think. (They love you, so we think they’ll be excited.) You know your person best, so do what you believe they will appreciate the most!

How long does the Proposal Prep experience take?

It usually takes about 1-2 hours to go through the entire experience together. We encourage you to save the materials so you can reference them whenever you need.

How is Proposal Prep related to Best Kept?

Proposal Prep is the sister company of Best Kept, a fine jewelry concierge that is all about providing people with an incredible experience as they create their dream ring. Your Proposal Prep box comes with a free engagement ring advice consultation with Best Kept, so you can pose all your burning questions to an experienced professional. 

How can I continue to receive ring buying help in the future?

If you loved Proposal Prep and your engagement ring consultation with Proposal Prep founder, Kat, you may want to consider using Best Kept to create the perfect ring for your partner. If you decide to use our engagement ring concierge to create your engagement ring, the cost of your Proposal Prep box will be applied to your purchase. After all, every bit counts! To learn more about what Best Kept offers, we invite you to visit our website here.

How can I contact customer service?

If you have any additional questions, please contact